Then he turned to the operations director, who had rushed to the scene.
“Cancel Flight 227.”
The director blinked. “Sir? You want… the whole flight canceled?”
“Yes. And rebook every passenger for free. My daughters will not board a flight staffed by a team that behaves like this.”
Gasps rippled through the crowd. One traveler muttered, “Good. Someone had to say it.” Another clapped.
Adrian turned to his girls.
“Mara, Elise—go to the car, please. We’re going home.”
They followed his instructions, walking with shaky steps—and lifted heads.
Before leaving, Adrian handed the supervisor his card.
“You will receive a full internal audit Monday morning. And understand this—if anything like this happens again, it won’t just be your gate losing staff. It will be the entire terminal.”
No one dared speak as he walked away.
