The Transformation
Six months later, Catherine had transformed Meridian Communications.
She introduced visual alert systems, hired interpreters for meetings, and made accessibility training mandatory for all staff—executives included. The company’s culture shifted from profit-driven to people-driven.
When Meridian later won a national award for workplace inclusion, Michael asked Catherine to accept it on stage.
“This award belongs to a wise man who taught me the most important business skill of all,” she said in her speech. “Seeing the humanity in every person you meet.”
In the front row, Robert clapped with joy while Michael smiled beside him.
