He didn’t let the matter drop. He took the story to Reddit, naming the café and its location, and wrote:
“After my post hit 1M+ views, someone I suspect is the café owner messaged me multiple times on Reddit… thank you, Reddit, you’re amazing!
To my surprise, he sounded threatening, offered no apology, demanded the exact time and date of our visit, and hinted at planning to screenshot our faces or even dox us. We live nearby, and with his tone, I won’t be giving him any details. What’s more troubling is that after mentioning he had checked the CCTV, he then denied being the owner or manager and claimed to be ‘a customer.’
Most of the 1-star reviews keep disappearing from Google Maps, and clearly, he knows how to work the system (no idea how!). If he spent half that energy improving customer service instead of lashing out at honest reviewers, he wouldn’t need to worry about negative feedback.
If he’s struggling personally, I truly wish him well and hope his life improves. But I absolutely stand by everything I wrote.”
Source: brightside.me
