One stormy evening, an old woman got caught in a sudden downpour.
Her clothes were soaked through, her hair clung to her face, and her jacket — once neat — was dripping wet.
Seeking a place to stay dry, she headed toward the nearest café — a high-end restaurant known for serving the city’s elite.

At the door, the porter stopped her.
“Ma’am, this is an exclusive establishment. You’ll need a reservation to enter,” he said, glancing her up and down before muttering,
“It doesn’t seem like you could afford to dine here anyway.”

Hurt and embarrassed, the woman asked to speak to the manager.
But when the manager — whose nameplate read Simon — arrived, his attitude was no better.

“Ma’am, we’re fully booked tonight,” Simon said dismissively. “Let’s not waste each other’s time. Please, leave.”

“I just need a place to wait until the rain stops. I’ll order something,” she pleaded.

“I’m sorry,” he replied, shaking his head. “But you’ll scare off our guests looking like that.”

Defeated, the woman turned and walked back into the rain.

The next morning, Simon arrived early. The café owner was already there, giving last-minute instructions.
“Simon, today’s very special,” he said. “An old friend and his wife are visiting. They’re potential buyers of this café. Make sure everything is perfect.”

That evening, the couple arrived. Simon greeted them with his most polished smile.
The owner beamed with pride and called Simon over.

“Let me introduce our excellent manager,” he said. “He’s kind, sensitive, and deeply respectful to our guests.”

The woman turned to him with a calm smile.
“Very nice indeed,” she said softly. “I can see he’s exactly as you described.”

Simon’s heart sank.
It was her — the same woman he’d turned away the night before.

Her expression remained gentle as she turned back to the owner.
“You have a wonderful restaurant,” she said. “My husband and I would be happy to buy it.”

The very next day, the deal was finalized. Linda Meyers — the woman Simon had rejected — was now the café’s new owner.
She and her husband arrived early to observe how the place ran.

When Linda approached Simon, her tone was calm but firm.
“Simon, my husband and I have decided to demote you to waiter,” she said. “The way you treated me that night was unacceptable. No guest deserves that.”

Simon was stunned, but he accepted the decision quietly. He put on an apron, grabbed a tray, and began serving tables.

A few days later, an elderly woman entered the café.
She ordered a sandwich and tea, then, after eating, looked through her purse in panic.

“Oh dear,” she murmured. “I must have forgotten my wallet. I’m so sorry. I can wash dishes or clean the floors if it will repay the meal.”

Simon shook his head.
“Don’t worry, ma’am,” he said gently. “I’ll cover your bill this time. It’s alright.”

The woman smiled in gratitude.
“You’re very kind,” she said.

Simon returned the smile. “A few days ago, someone gave me a second chance when I didn’t deserve it. I want to do the same for others. After all, I believe in karma.”

The woman nodded. “Then I think you’ll be a manager again soon.”

Simon blinked — how did she know about his demotion?
At that moment, Linda approached the table.

“This woman is my friend,” she said. “I wanted to see if you’d learned your lesson. And you have.”

She placed a hand on his shoulder. “You’re reinstated as manager — effective immediately.”

Simon’s eyes filled with tears of relief. “Thank you,” he whispered.

From that day forward, Simon came to work with a renewed sense of purpose.
He treated everyone — customers and staff alike — with kindness and patience.
Under his care, the café flourished more than ever before.

Lessons Learned:

• Never judge someone by their appearance. The woman Simon turned away turned out to be the café’s future owner.

• Everyone deserves a second chance. Linda chose to forgive Simon and helped him become a better person — and a better leader.